Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and analyzing how you use our site.

This Cookie Policy explains what cookies we use, why we use them, and how you can control them.

2. Types of Cookies We Use

2.1 Necessary Cookies

These cookies are essential for the proper functioning of our website. They enable basic features like page navigation, access to secure areas, and form submissions. The website cannot function properly without these cookies.

2.2 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data helps us improve our website and services.

2.3 Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences, language settings, and personalized content recommendations.

2.4 Marketing Cookies

These cookies track your browsing activity to show you relevant advertisements on our website and other sites. They also help us measure the effectiveness of our marketing campaigns.

3. Third-Party Cookies

Some cookies are set by third-party services that appear on our pages. We have no control over these cookies, and their use is governed by the privacy policies of the respective third parties.

3.1 Common Third-Party Services:

• YouTube: For embedded videos in our courses
• Google Maps: For location services and directions
• Social Media Platforms: For sharing buttons and embedded content
• Payment Processors: For secure transaction processing
• Customer Support Tools: For live chat functionality

4. How Long Do Cookies Last?

Cookies have different lifespans depending on their purpose:

4.1 Session Cookies

These are temporary cookies that are deleted when you close your browser. They're used for essential website functions like keeping you logged in during your visit.

4.2 Persistent Cookies

These cookies remain on your device for a set period or until you manually delete them. They remember your preferences across multiple visits.

• Short-term: 1-30 days (for temporary preferences)
• Medium-term: 1-12 months (for user preferences and analytics)
• Long-term: 1-2 years (for marketing and optimization)

5. Managing Your Cookie Preferences

5.1 Cookie Banner

When you first visit our website, you'll see a cookie banner that allows you to:

• Accept all cookies
• Accept only necessary cookies
• Customize your cookie preferences

5.2 Browser Controls

You can control and delete cookies through your browser settings. Each browser has different methods:

• Chrome: Settings > Privacy and Security > Cookies and other site data
• Firefox: Options > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Site permissions > Cookies and site data

5.3 Opt-Out Tools

You can opt out of specific tracking services:

• Google Analytics: Google Analytics Opt-out Browser Add-on
• Digital Advertising Alliance: DAA Consumer Choice Tool
• Network Advertising Initiative: NAI Opt-out Tool

6. Impact of Disabling Cookies

Disabling certain cookies may affect your experience on our website:

6.1 Necessary Cookies

If you disable necessary cookies, you may experience:

• Inability to log in or access secure areas
• Loss of shopping cart contents
• Repeated cookie consent requests
• Reduced website functionality

6.2 Analytics and Marketing Cookies

Disabling these cookies will:

• Not affect basic website functionality
• Reduce personalized content and advertisements
• Limit our ability to improve our services
• May result in less relevant course recommendations

7. Mobile App Tracking

If you use our mobile applications, we may collect similar information through mobile identifiers and analytics tools. You can control this through your device settings:

• iOS: Settings > Privacy > Tracking
• Android: Settings > Google > Ads > Opt out of Ads Personalization

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you through our website or email if changes are significant
• Request new consent if required by law

We encourage you to review this policy periodically.

9. Contact Us About Cookies

If you have questions about our use of cookies or this policy, please contact us:

10. Additional Resources

For more information about cookies and online privacy:

• Privacy Commissioner of Canada: www.priv.gc.ca
• All About Cookies: www.allaboutcookies.org
• Your Online Choices: www.youronlinechoices.com
• Digital Advertising Alliance: digitaladvertisingalliance.org